Refund Policy

Digital Products

This covers ebooks, guides, prompt packs, and recorded courses.

Due to the immediate-delivery nature of digital products, all digital product purchases are final and non-refundable. Once you have received access, no refund will be issued.

Live Workshops, Webinars & VIP Upgrades

This covers the Act 1 Lab VIP upgrade, script reviews, live hot seats, and group coaching sessions.

• No refunds are issued once the live event or session has begun
• If you cannot attend a live session you've paid for, you will still have access to any included replay or recorded materials, plus any digital bonuses included in your purchase
• Script Reviews are delivered individually by Jasmine Patrice White. Once a script has been submitted for review, refunds are not available

Intensive Programs & Cohort Courses

For multi-week programs such as the 4-Day Intensive, we offer a 7-day satisfaction window from the date of purchase OR the program start date (whichever is later):

• Within 7 days, refunds are available if you have not downloaded, accessed, or consumed more than 25% of the program materials
• After 7 days, all sales are final

Chargebacks

We take chargebacks seriously. If you have any issue with your purchase, please email [email protected] before disputing the charge with your bank. We are committed to resolving concerns fairly and promptly.

Initiating a chargeback without first contacting us is a violation of these terms and may result in permanent revocation of access to all Script Doctor programs and products, including any active memberships.

How to Request a Refund

To request a refund (where eligible), email [email protected] with:

• Your full name
• The email address used at purchase
• The product or program name
• Reason for the refund request

Approved refunds are processed within 5–10 business days to the original payment method.

Questions?

Reach us at [email protected].